Refund Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Please note we will not refund due to a "change of mind".
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at fridayscrubsco@gmail.com.
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package.
You can always contact us for any return questions at fridayscrubsco@gmail.com.
Damages and issues
When you receive your order, please inspect it and contact us immediately if the item is defective, damaged, or if you have received the wrong item. This way, we can assess the issue and rectify the issue for you.
Exceptions / non-returnable items
We cannot accept returns on sale items or gift cards, unless the item is faulty.
We will also not refund due to a change of mind.
We will not accept returns if the item is not in its original condition.
Exchanges
We will be able to help make an exchange for you on a case-by-case basis. If you would like to exchange due to the incorrect size, please contact us via email, and we can help you with this!
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at fridayscrubsco@gmail.com.
If you have any other concerns, please contact us at fridayscrubsco@gmail.com